Support & FAQ

Get help with Beeldin and find answers to common questions about project health tracking, incident response, and release coordination.

Frequently Asked Questions

What is Beeldin?

Beeldin is an AI-assisted project health platform for software teams. It centralizes incidents, releases, bugs, tasks, metrics, and decisions so you can track what matters, respond faster, and keep stakeholders aligned.

How does AI help inside Beeldin?

Beeldin uses AI to turn free‑form notes into structured items, summarize incident timelines, propose checklists, and surface patterns across projects. You stay in control: everything is editable and can be reviewed before it becomes part of your workflow.

Do I need to create an account?

Yes. An account is required to create workspaces, manage projects, and keep your team data secure. You can invite collaborators, set permissions, and control access to incidents and releases.

Is my data private and secure?

Absolutely. Project data, incident notes, and team updates are private and secured. We never sell your data. We only use it to provide the service and improve product reliability. For more details, please refer to ourPrivacy Policy.

Can I use Beeldin on mobile devices?

Yes. Beeldin is available on iOS, Android, and the web. The mobile app is optimized for fast updates, on‑call incident logging, and quick status checks. Everything stays in sync across devices.

What can I track in Beeldin?

Incidents, bugs, tasks, releases, metrics, alerts, decisions, and team updates. You can attach context, link related items, and build a single source of truth for each project.

Is Beeldin free to use?

Beeldin offers free and premium plans. The free plan supports core project tracking and collaboration. Premium tiers add advanced analytics, deeper AI workflows, and priority support.

Are AI suggestions a substitute for expert judgment?

No. AI suggestions are guidance, not guarantees. Teams should validate outputs before acting, especially for security, compliance, or production‑critical decisions.

Contact Support

Can't find what you're looking for? Our support team can help with setup, project tracking, incident workflows, and billing. Fill out the form below and we'll get back to you as soon as possible.

Quick Help Options

Email Support

For non-urgent issues and general inquiries, email our support team directly.

support@Beeldin.com

User Guide

Explore our guide to get the most out of project tracking, incident response, and release visibility.

View User Guide

Troubleshooting

Find solutions to common technical issues and platform questions.

View Troubleshooting

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